FAQ's
A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:
Please be aware that all
chargebacks are thoroughly investigated and may result in you being added to a blacklist
with our processor. This will complicate future online purchases. Denying a purchase
that you have made is a criminal offence and an investigation, leading to heavy fines or
other legal action, could be made against you. False claims of fraud can also have a
direct effect on your credit rating. If you have any questions or concerns, please
contact us to clarify any matters.
© hubiesafe.com, All Rights Reserved.
hubiesafe.com is operated
by HubPeople Ireland
Limited
The
Greenway, Block C Ardilaun Court, 112-114 St. Stephen’s Green, Dublin
2
Hubiesafe proudly supplies a host of world-class digital dating solutions that provide a growning number of worldwide members with a safe and secure platform from which to pursue romantic relationships and more.
Submit a Query
Why does my bank statement have a charge for HubieSafe.com?
“Why am I being charged?”
“I am trying to pay. Why is my card being declined?”
Due to the 'sensitive nature' that Hubiesafe's sites are occasionally classified as, certain banks may choose to process routine background checks before any payments are processed - simply contact your bank of choice if you are unable to continue with your upgrade.
You are entitled to opt-out of any premium subscription services at any time by visiting the Membership page on the site and navigating to the cancellation options.
“How do I cancel my subscription?”
Simply text STOP to 89595 whenever you wish in order to cancel any mobile billing.
“I pay via my mobile phone provider. How do I cancel?”
View all payment & upgrade options available for your account by visiting the Membership page at any time.
“How can I pay for membership?”
As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.
“What are the benefits of VIP Membership?”
Hub IE Safe
If you are seeing a charge on your statement, this indicates that you have recently opted to upgrade to a premium membership service on one of Hubiesafe's sites, for which there is a small charge to process.
Please kindly provide us with the email address associated with your account of registration in order for us to locate your original subscription site.
